Jog
March 19, 2025 01:47
forehead! The brand cooperates with NVIDIA to integrate the restaurant’s AI technology to expand its operating and customer experience with an expandable solution.
forehead! Brands, a parent of famous fast food chains such as KFC, Taco Bell, Pizza Hut and Habit Burger & Grill, are making progress in artificial intelligence (AI) implementation. According to the NVIDIA’s blog, the company has teamed up with NVIDIA to simplify AI solutions, simplify operations and strengthen customer service in vast restaurant networks.
AI integration of quick service restaurant
This partnership was presented at the NVIDIA GTC conference and emphasized plans to introduce AI -based agents at some pizza huts and tacobel positions. This agent is designed to support employees and improve overall customer experience. forehead! The brand aims to implement these AI solutions in 500 restaurants throughout the year.
The world’s largest restaurant company embraces AI
More than 61,000 places worldwide, yum! The brand has the title of the largest restaurant company in the world. The company is famous for its focus on food quality, value, service and digital convenience. The introduction of AI technology is part of the strategy to maintain a competitive advantage in Yum! Industry.
Yum! Digital Technology Team stands at the forefront of this initiative and unveiled the exclusive AI -centered platform, Byte by Yum! This platform has been set to enhance customer and team members’ experience by utilizing advanced AI technology.
AI -based customer experience
Creating AI technology is used to automate the ordering process, which can greatly improve the operating speed. But the complexity and cost of expanding these solutions was difficult. Yum’s byte! The team solved this by developing AI-ACCELERATED voice order agents using NVIDIA’s NIM micro service and RIVA. This agent, which runs on the Amazon EC2 P4D instance, driven by the NVIDIA A100 GPU, can improve accuracy and customer satisfaction by understanding natural voice, processing complex spells, and proposing additional features.
AI solution expansion
The rollout of these AI solutions is already in progress and Voice AI Agent is placed in various brands to manage telephone orders for peak time. This plan is to expand this technology to up to 500 restaurants this year.
Computer vision and operating intelligence search
In addition to voice AI, yum! The brand is testing NVIDIA’s computer vision software to improve drive -through traffic management and explore new AI use cases. The goal is to optimize employees based on real -time analysis to speed up the service.
forehead! It also focuses on the AI-ACCELERATED restaurant operation intelligence. The company uses the NIM micro service to analyze the performance metrics of the location to provide the manager with the executable insights to replicate the success of the best performance store.
Collaboration with NVIDIA and the integration of AI Enterprise Software platform simplifying the development and distribution of AI, ultimately more efficient and personalized customer experience.
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