A user-centric approach to cryptocurrency innovation

Dubai, United Arab Emirates, January 23, 2025, Chainwire

Bybit, the world’s second-largest cryptocurrency exchange by trading volume, shared its vision for 2025 in a keynote address with Ben, a live stream event: In the Driving Seat to the Moon — Beat the Unknown. Reflecting on Bybit’s journey to 2024, Co-founder and CEO Ben Zhou emphasized the company’s commitment to growth, innovation, and its guiding principles of ‘listening, caring, and improving.’

Featuring insights from the Bybit leadership team, the event highlighted key milestones, solutions to key challenges, user empowerment, and plans to advance the cryptocurrency ecosystem.

Transparent and user-centric approach

Bybit’s 2025 vision is a testament to the company’s commitment to putting users at the center of all its initiatives. In his keynote address, Zhou emphasized the importance of embracing both achievements and challenges.

“Building a better Bybit for everyone requires listening to our users, caring deeply about their needs, and continually improving. Our vision for 2025 reflects these values,” Zhou said.

The keynote introduced Bybit’s achievements in 2024, openly discussed areas for improvement, and emphasized the company’s commitment to maintaining transparency and fostering trust within the community.

Stay connected to your users

At the core of Bybit’s philosophy is a firm commitment to listening to users.

“Our goal is to be an exchange that truly understands its users and takes action based on their feedback,” Zhou emphasized in his keynote. Through this user-centric approach, Bybit actively collaborates with the community to identify and solve problems.

By 2024, the Bybit card program, enhanced based on user feedback, will have six cards with improved features including faster support response times (from 32 hours to 12 hours), better rates, and seamless integration with digital wallets like Apple Pay. expanded to regional areas. Google Pay.

Turn challenges into opportunities

Bybit’s commitment to its users is evident in the way it turns challenges into growth opportunities. For example, the $NOT coin incident, which affected over 310,000 users, highlighted gaps in handling high traffic and transaction volumes. Zhou said:

“We listened, acknowledged our mistakes, and used those experiences to build better systems.” These lessons helped Bybit smoothly handle the $HMSTR token airdrop at the end of the year, delivering tokens to 4.3 million participants without delay. Bybit took this opportunity to build an effective traffic prediction model and upgrade SOPs to manage large-scale traffic surges in the future.

Stablecoin partnerships with Circle, Ethena, and Tether allow Bybit to focus more on user needs. Through this collaboration, Bybit has solidified its position as a leader in USDC trading, achieving a market share of 36%, while USDe has a 99% market share in the second half of 2024.

Product and industry advancements

Bybit’s pursuit of improvement has led to several innovations in 2024. TradeGPT, the industry’s first platform’s AI-powered trading assistant, has attracted over 5 million users and redefined how traders access insights and market analysis. Pre-Market Perpetuals, which allows traders to hedge and speculate ahead of token launches, has seen notable engagement for tokens like $HYPE and $TRUMP.

The platform has also strengthened its Puzzle Hunt program by combining gamified training and rewards, and continues to expand Launchpool, which simplifies earning rewards from promising projects. ByVotes 2.0 gives users a greater voice in project listings, reinforcing Bybit’s community-driven ethos.

Bybit also launched bbSOL, the world’s first exchange-based liquidity staking token, on Solana, achieving $240 million Total Value Locked (TVL) in just 5 months.

Bybit continues its role as an innovator in ecosystem expansion, forming strategic partnerships with Solana, TON, and Sui. This collaboration highlights Bybit’s commitment to fostering blockchain innovation while providing new opportunities for users.

The exchange achieved record growth, tripling its user base to over 60 million and exceeding $36 billion in average daily trading volume.

“Our advancements reflect our users’ trust in us and our determination to set new standards in the industry,” Zhou said.

Vision Roadmap for 2025

Bybit’s 2025 roadmap reflects its core philosophy of Listen, Care, Improve, Tool Prioritization, Liquidity and User-Centric Initiatives that are redefining the cryptocurrency landscape.

The strategic partnership will further diversify Bybit’s services. The collaboration with Ethena has introduced innovations such as USDe, and future products such as real-world asset (RWA)-backed products, including T-bills, will further enrich Bybit Earn’s portfolio. These initiatives are consistent with Bybit’s commitment to integrating existing assets into its cryptocurrency portfolio, improving both flexibility and reliability.

Bybit envisions a future tightly integrated with Web3 under the banner The Future of Onchain Bybit: Your Gateway to Web3. This includes integrating on-chain asset management, advanced trading tools, and DeFi solutions into a complete, all-in-one Web3 platform for everyone. Bybit is also planning significant on-chain asset expansion and new wallets and infrastructure upgrades while deepening integration with growing ecosystems such as Atom, Ada, Babylon, Athena, Sei, Monad, Bera, etc.

“The 2025 roadmap reflects our commitment to empowering users and advancing the cryptocurrency ecosystem,” Zhou said. “We will continue to innovate, improve and make cryptocurrency accessible to everyone.”

#Bybit / #TheCryptoArk / #KeynotewithBen

Introduction to Bybit

Bybit is the world’s second largest cryptocurrency exchange by trading volume, serving a global community of over 60 million users. Founded in 2018, Bybit is redefining openness in the decentralized world by creating a simpler, more open, and more equal ecosystem for everyone. With a focus on Web3, Bybit is strategically partnering with leading blockchain protocols to provide robust infrastructure and drive on-chain innovation. Known for its secure custody, diverse marketplace, intuitive user experience, and advanced blockchain tools, Bybit bridges the gap between TradFi and DeFi, helping builders, creators, and enthusiasts unlock the full potential of Web3. Explore the future of decentralized finance at Bybit.com.

For more information about Bybit, see Bybit Press.

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Public Relations Manager
Tony Oh
bybit
tony.au@bybit.com