Leading cryptocurrency exchange BitMEX has announced a maintenance period for its wallet services on November 1, 2024. According to BitMEX, withdrawal services will be temporarily suspended between 02:00 and 03:00 due to this maintenance. 00 UTC.
Impact on withdrawals and deposits
During the maintenance period, users will not be able to process withdrawals. Additionally, if the deposit is made with a cryptocurrency other than Bitcoin (BTC), it will not be credited to the user’s account until the inspection is completed. BitMEX ensures that all funds remain safe during this downtime.
User Warranty and Updates
BitMEX emphasized that user funds will remain safe during the maintenance period. All funds deposited during this period will be credited upon completion of maintenance. The exchange will provide updates on the status page to keep users informed of progress.
Customer support available
If there are any questions or issues during the maintenance period, BitMEX encourages users to contact support through the contact page on the website. This ensures that any concerns are addressed immediately.
The scheduled maintenance is part of BitMEX’s ongoing efforts to enhance the security and efficiency of the platform, ensuring a reliable trading experience for users.
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