Nothing is more important to our reputation than what players think of our casino. Sure, industry awards are fun. But short, honest feedback from our players inspires us to continually improve every aspect of our casino, from the speed at which we pay players to our ever-expanding selection of over 5,500 games.
Here are our top 10 favorite player reviews of 2023 from Trustpilot and AskGamblers.
trust pilot
Trustpilot is an internationally recognized platform for consumers to share their experiences and opinions about businesses. It mostly acts as a hub for unbiased reviews, allowing users to make informed decisions based on the experiences of fellow consumers. BitStarz Casino has an excellent rating on Trustpilot with an average rating of 4.5 out of 5.
“I would rate BitStarz the highest of all casino experiences. Every bonus I received was more than I expected. Customer service is always proactive and never ties you down. They tell you how it is right in front of you. I would recommend this casino to anyone looking for a great, fun and thrilling experience.”
– Nico
“Customer service is great! The cash out experience was great and very fast! I was able to deposit cryptocurrency (significantly more money) and withdraw it without issue, and it took less than an hour to receive. Overall a great experience. I highly recommend this facility.”
– Erin
“This is definitely the best casino I have ever played in. What’s really important to me is a fast KYC process, fast payouts, a large game offering, and most of all, the comfort of knowing I’m dealing with a fair institution. In particular, the KYC process and payment are really fast. I would say I am invincible. All you have to do is upload all the requested documents (basically the same as other casinos, but the approval time is very fast), and your bank transfer will take place within minutes. Your money will be in your bank within 6 to 12 minutes. You can withdraw from an ATM if you want! This is a really cool service. It takes about the same amount of time as walking through a land-based casino to the register and cashing out your chips. “Keep it like this!”
– Claudio
“Our customer service representative, Dave, was very helpful in resolving a simple but frustrating issue I was having. He was friendly, fast and efficient. He had great experiences everywhere.”
– Ian
“This casino is a lot of fun, but the biggest and most important thing for me is that I can make sure I cash out my winnings here. I have had issues with other online casinos where I did not receive my winnings due to unethical discrepancies. So the most important thing is that you don’t invest your money in a site that you have no reason not to pay for. Your wins and payouts were very quick.”
– Nina
AskGamblers
Trustpilot is a general business review website, while AskGamblers is a highly trusted, industry-specific alternative. AskGamblers reviews are usually individuals with significant experience finding and testing online casinos, reviewing the aspects that are most important to players. As a result, a Trusted Casino ranking of 10/10 and a player rating of 8.8 are no small achievements.
Great casino. I have been playing here for over 6 months. The slot selection was very good. Decent bonus. And most importantly, withdrawal of funds takes place within 24 hours. Support service is always in contact. Friendly service and it feels like they really want to help. Thank you for your honest work.
– Alice
One of my favorite casinos. I play and win here regularly. I recently won $500 and it was deposited into my account within 4 hours with no problems. I’m also very happy with all kinds of loyalty rewards. Highly recommended!
– Conan
It is one of the best online casinos you can play. There is no chaos around the casino! Fast account verification and quick withdrawals, top promotions, huge bonuses, rewards with first-class VIP service, and online support available whenever you need it. This is a must-visit casino for any player looking for the best games.
– Kaija
I highly recommend BitStarz! I made several withdrawals and received payment in 10 minutes. The site is well maintained and customer support is very prompt.
– Brandon
I love playing here and I’m sure you will too! There are also frequent leaderboards and tournaments that give you the opportunity to compete against the best of the best. Many slots have decent RTPs!
– mike