Why MoonPay and PayPal (PYPL) are partnering to expand cryptocurrency adoption in the United States

Ivan Soto-Wright: Yeah, well, I think it continues on our end. Inside MoonPay we have the word Kaizen, which is continuous improvement. It is a gradual improvement of 1% every day. If you do that over a year, you’ll see a 3,000% improvement. So we are constantly learning from our users. The reality is that it just takes time. The product needs to be adjusted. You need to get that feedback. You need to listen to your customers. And it’s obviously trying to solve some of their biggest problems. For example, if your rejection rate is high because you’re being rejected by the bank, it’s not acceptable. We do things like display messages to customers based on their 6-digit card number. Please try using a different payment method. Now I can tell you to try PayPal.