According to the new industrial report, fragmentary and complex user experiences remain the most important obstacles to adoption of the mainstream of cryptocurrency. Most users now use at least two wallets to manage cryptocurrency investment.
The lack of interoperability of the blockchain has to create several wallets for users to interact with other networks, and last year, more than 16% of wallets increased 16%.
According to a research report published by Onchain User Experience Platform Reown and Crypto Intelligence Firm Nansen, 62%of Crypto users have reported more than two wallets in 45%in 2024 in the last three months.
More than 18% of respondents said that security was a major concern about the use of wallets, while 10.6% were cited as the biggest problem with user experience.
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AI integration can be the next “breakthrough” of encryption wallet.
According to Eowyn Chen, CEO of Trust Wallet, “We are a pivotal moment for the evolution of the wallet UX.” The following users, especially the traditional web2 or emerging markets, have a new expectation to challenge how to design tools and interfaces. “
Chen said he is switching from the asset storage tool to the main gateway of the WEB3 service, including digital identity, financial products, governance and games.
“So we see a wallet evolving into an intelligent and personal companion. A tool for not only holding assets, but also understanding behavior, preference and demands,” she said.
Chen added that integrating artificial intelligence agents can help users to explore Web3 as easily as online shopping and reduce the risk of morale such as phishing attacks. In these scams, they usually send assets that deceive the victim to the fake wallet address.
According to COINTELEGRAPH, an unknown attacker stole $ 330 million worth of Bitcoin (BTC) in the social engineering fraud of American citizens, and COINTELEGRAPH reported on April 28.
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Mobile wallets are dominant and hardware wallet use increases
51%of the 1,000 participants who participated in the survey preferred using mobile wallets in 54.8%in 2024.
Only 10%of respondents use hardware wallets to rise from 7%a year ago, indicating that hardware wallets are slowly traction among advanced encryption users. But only 3%of the new investors reported that they used hardware wallets.
According to Derek Rein, the chief technical director of Reow, social wallets that are connected to the user’s email or other social accounts, connected to other social accounts, and no seed statements, they do not use on boarding. He added:
“Crucially, set priority of simple and easy design, and users just need to understand gas tokens or chain switching.”
However, 39%of the survey respondents say that if security and trust are improved, the user is still hesitant.
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